Good penny auction sites ship in a timely fashion. Once payment has been made, you can expect to get the item you've won a few days later.Speedy shipping bodes well to loyal bidders.
If you do receive the item on time, however there seems to be something wrong with it like a damaged product or mishandling of the item or if you're just overall unhappy with what you've won. Call the auction's site tech support to report your product complaint, most penny auction sites spring into action to rectify the situation. They may even offer you a partial refund or allow you, the bidder, to return the item.
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